Leader-Member Relations (LMR) refer to the extent followers like, trust, and are loyal to their leader. Which term represents this concept?

• A. Liaisons
• B. Leader-Member Relations
• C. Matrix Structure
• D. Span of Control

Answer: (B)

This item tests understanding of the relationship quality between a leader and followers in contingency theory. Leader-Member Relations measures how much followers like, trust, and are loyal to their leader, capturing the strength of that interpersonal bond. A strong Leader-Member Relations makes it easier for the leader to influence the group and implement decisions because followers are cooperative and supportive. The term that represents this concept is Leader-Member Relations. Other terms don't describe this relationship quality: liaisons are bridge roles between groups, a matrix structure is about how work and reporting lines are organized, and span of control concerns how many subordinates a leader directly oversees.