Which sequence correctly outlines Lewin's three-stage change model?

• A. Change, Unfreeze, Refreeze
• B. Unfreeze, Change, Refreeze
• C. Refreeze, Unfreeze, Change
• D. Unfreeze, Refreeze, Change

Answer: (B)

Lewin's model treats change as a process with three stages: unfreezing to prepare people and systems for change, the change itself where new behaviors or processes are adopted, and refreezing to solidify the new state so it sticks. The correct sequence begins by unfreezing, then moving into the change, and ends with refreezing. Unfreezing creates readiness and reduces resistance, making the transition possible; the change phase implements the new ways; and refreezing anchors these changes into everyday operations and culture. Starting with any change without preparation or trying to freeze the old state before the new one is established would fail to take hold, which is why the other sequences don’t fit.